State Farm® Insurance Agent Bill Burdette
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Parker
October 24, 2025
"Always takes of me!"
tonya garmany
October 24, 2025
"I can call or text Kandace and she is always super nice and helpful. She always helps me with what ever I’m needing."
Steve
October 23, 2025
"We've had auto coverage with these folks for many years. They are extremely service-oriented, helpful and kind. Kandace is the one that we most often interact with, and she's always right on top of things."
"Thank you, Steve, for sharing your experience with us. It's wonderful to hear that you've found our team to be service-oriented, helpful, and kind over the years. Kandace will be delighted to know that her efforts have made a positive impact on your experience. We truly appreciate your trust and look forward to continuing to serve your insurance needs."
anthony bomar
October 23, 2025
"I think the women in the office does a good job Kandace and Brenda has always be Good to my family. But not please with the Claimed office or the main office disappointed, with the main office"
"Thank you, Anthony, for sharing your feedback. It's great to hear that Kandace and Brenda have been supportive to your family. We appreciate your kind words about their efforts. We're sorry to hear about your experience with the claims and main office. Your feedback is important, and we'll use it to improve our services."
Alyssa London
October 22, 2025
"I always have the best experiences! I’ve specifically gotten the pleasure to work with Kandace and she is always so helpful and kind!"
"Thank you, Alyssa, for sharing your positive experience with us! It's wonderful to hear that Kandace has been so helpful and kind during your interactions. We truly appreciate your feedback and are delighted to know that you always have the best experiences with our team. Your satisfaction is our priority, and we look forward to continuing to serve you."
Ken Posey (K. P.)
September 29, 2025
"I love state farm and Jeleen• The people are so nice and they take very good care of you"
"Thank you, K. P., for sharing your positive experience with us. It's wonderful to hear that Jeleen and the team have made you feel well taken care of. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Kendall Vaughn
September 26, 2025
"Jeleen has been amazing ever since I have started using Bill Burdette State Farm. The entire staff is fast and efficient and has always had an answer to any questions I’ve had."
"Thank you, Kendall, for sharing your positive experience with us. It's wonderful to hear that Jeleen and the rest of our team have been able to assist you effectively. We strive to provide fast and efficient service, and it's great to know we've met your expectations. Your feedback is greatly appreciated."
Nicki Bice
September 16, 2025
"I can always call and get my what I need done !!! Always nice , helpfully , thanks for alaways been their when I need tall"
"Thank you, Nicki, for sharing your experience and for the wonderful rating. It's great to hear that you find our team helpful and responsive to your needs. We're committed to being there for you whenever you need us. Your feedback is truly appreciated!"
Tim
September 12, 2025
"Fantastic and friendly service"
"Thank you, Tim, for sharing your experience with us. It's wonderful to hear that you found our service fantastic and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Robert Short
September 12, 2025
"Always so helpful, accommodating and super friendly. Love Jeleen . The whole office staff is awesome. Bill Burdette is the best."
"Thank you, Robert, for your wonderful feedback! It's fantastic to hear that you find our team helpful, accommodating, and friendly. Jeleen and the entire office staff truly appreciate your kind words. We're delighted to know that your experience with us has been so positive. Your support means a lot to us!"
Skye Hunter
September 9, 2025
"I worked with Kandace on my homeowners insurance policy. She was great to work with and made the process very quick and simple. We were able to do everything over call/text and everything took less than 30 minutes. I received quotes from other agencies as well and their price was the best."
"Thank you for sharing your experience, Skye. It's wonderful to hear that Kandace made the process of setting up your homeowners insurance quick and simple. We're glad to know that our pricing was competitive and met your needs. Your feedback is greatly appreciated, and we're here to assist you with any future insurance needs."
Richard King
July 19, 2025
"We have been with state farm for years now very friendly and answered any questions we may have every time I would recommend"
"Thank you, Richard, for sharing your experience with us. It's wonderful to hear that our team has been friendly and helpful in addressing your questions over the years. Your recommendation means a lot to us, and we're grateful for your continued trust in our services."
StoNNey RoseBuDD
July 18, 2025
"Kandace is such a pleasure she always gets the job done anything I ask for or need she gets it handled for me and in a timely Manner as well !! 💚"
"Thank you for sharing your positive experience with Kandace. It's wonderful to hear that she consistently meets your needs efficiently. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Nick Moradi
July 18, 2025
"Super helpful and really nice folks! Very trustworthy! Highly recommend!"
"Thank you, Nick, for your kind words and for taking the time to share your experience. It's wonderful to hear that you found our team helpful and trustworthy. Your recommendation means a lot to us, and we're glad to have been able to assist you. If you ever need anything else, feel free to reach out."
osbaldo perez
July 18, 2025
"Kandace very professional, responsive, and helpful. They made the whole process easy and stress-free. Highly recommended"
"Thank you, Osbaldo, for sharing your positive experience with Kandace. It's wonderful to hear that the process was easy and stress-free for you. Your recommendation means a lot to us, and we're glad to have been of help."
Christina Moore
June 11, 2025
"Kandace Shannon at State Farm is amazing thank you for all your help"
"Thank you, Christina, for sharing your positive experience with Kandace Shannon. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Christopher Thomason
June 5, 2025
"Absolutely amazing customer service! Seriously, the best!!!"
"Thank you so much for your kind words and fantastic rating! We're delighted to hear that you had such a positive experience with our customer service. Providing the best support is always our priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please let us know."
Nora Campbell
May 31, 2025
"Kandace is wonderful. She very helpful and has always answered all my questions. I always enjoy talking to her."
Kaedince Cagle
May 31, 2025
"Best state farm in the area! They are so patient and friendly! Thank you to Kandace Shannon for being an amazing help!"
"Thank you, Kaedince, for sharing your positive experience with us! We're delighted to hear that you found our team patient and friendly. Kandace will be pleased to know she made such a great impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Amanda Fricks
May 31, 2025
"I have had insurance with Bill Burdette at State Farm for over 20 years. He and his staff have always been so helpful and kind! I highly recommend them!"
"Thank you, Amanda, for sharing your experience and for being a loyal customer for over 20 years. It's wonderful to hear that you find our team helpful and kind. Your recommendation means a lot to us, and we're grateful for your trust in our services."
Albert Lang
May 27, 2025
"KANDACE MADE APPYING FOR MY INSURANCE SO EASY AND STREAMLINED . THEY ARE ALWAYS VERY ACCOMINDATING. THERE SERVICE IS ALWAYS prompt !"
"Thank you, Albert, for sharing your positive experience with us. It's wonderful to hear that Kandace made the insurance application process easy and streamlined for you. We strive to be accommodating and provide prompt service, so your feedback is greatly appreciated. Your satisfaction is our priority, and we're glad to have met your expectations."
Alesha Hill
May 22, 2025
"I swapped to State Farm and Kandace was very very helpful. With quotes and got me a good deal and very sweet as well thank you.!!"
"Thank you so much for sharing your experience, Alesha. It's wonderful to hear that Kandace was able to assist you effectively and provide you with a great deal. Your feedback is greatly appreciated and we're delighted to have you with us at State Farm."
Rebecca Graveman
May 21, 2025
"I had been with another company for years and had recently gotten married so we were combining insurance. Kandace was very helpful during this process. Giving me quotes and answering multiple questions. Thank you Kandace for all of your help!!!"
"Thank you, Rebecca, for sharing your experience with us. It's wonderful to hear that Kandace was able to assist you effectively during such an important transition. We're glad she could provide the support and information you needed. Your feedback is greatly appreciated, and we're here to help with any future needs you may have."
Oscar Flores
May 20, 2025
"Mrs. Shannon Made switching to State Farm so easy. She helped me set up the app and my automatic payments! Highly Recommend!"
"Thank you, Oscar, for sharing your experience with us. It's wonderful to hear that Mrs. Shannon made your transition to State Farm smooth and straightforward. We're pleased to know that setting up the app and automatic payments was a positive experience for you. Your recommendation means a lot to us, and we're here to assist you with any future needs."
Shirl Parker
May 8, 2025
"Office personnel were kind, helpful and knowledgeable — qualities one should rightfully be able to expect. Additionally, I found coverage to be equal or better with rates the same or less — a good customer satisfaction combination. 😊"
"Thank you for sharing your positive experience. It's great to hear that our office personnel were able to assist you with kindness and expertise. We're pleased that you found our coverage and rates to meet your expectations. Your satisfaction is important to us, and we appreciate your feedback."